Terms of Service

1.1 Agreement to Terms

Welcome to Betterintentions.com (the "Platform," "Service," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you and BetterIntentions, LLC, a Delaware limited liability company, governing your access to and use of our Platform.

By creating an account, accessing, or using the Platform, you agree to be bound by these Terms, our Privacy Policy, and our Community Guidelines. If you do not agree to these Terms, you may not use the Platform.

1.2 Eligibility

To use the Platform, you must:

• Be at least 16 years of age
• Be a resident of the United States (during our initial launch phase)
• Have the legal capacity to enter into a binding contract
• Not be barred from using the Platform under applicable law
• Not have had a previous account terminated for violating these Terms

1.3 Account Registration

You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your password
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities that occur under your account

You may not:

• Create an account using false information or impersonate another person
• Create multiple accounts for yourself
• Create an account on behalf of a business
• Share your account with others
• Purchase, sell, rent, or transfer your account

2.1 Platform Purpose

Betterintentions.com is a specialty social media platform designed to facilitate respectful conversations between individuals with diverse perspectives, beliefs, and backgrounds. Our mission is to provide a platform that will enable users to (1) meet individuals from other parts of the country and/or other walks of life, and (2) encourage meaningful and respectful dialogue between individuals with different viewpoints on one or more political or social issues.

2.2 Core Features

The Platform provides:

• User profiles with demographic information and belief attributes
• Search and filtering tools to enable users to find other users based upon demographics and/or based upon similar or different viewpoints
• Real-time messaging for one-on-one conversations
• Safety features including blocking, reporting, and content moderation
• Anonymous and pseudonymous display options

2.3 Service Availability

The Platform is provided "as is" and "as available"

We do not guarantee continuous, uninterrupted, or error-free operation

We may modify, suspend, or discontinue any feature at any time without notice

We may perform website maintenance that temporarily limits or otherwise interrupts functionality

3.1 Required Profile Completion

You agree to:

• Complete all demographic information fields accurately
• Complete at least 8 out of 11 belief attribute categories
• Maintain at least 80% profile completion to use this site
• Update your demographic information as needed when such information is no longer accurate

3.2 Respectful Communication Requirement

This is fundamental to our Platform: You must communicate respectfully with all other users, regardless of how much you disagree with their viewpoints. (See Community Guidelines for detailed standards.)

3.3 Prohibited Conduct

You may not:

• Content Violations
• Post threats, harassment, or intimidation of any kind
• Use hate speech or promote discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Share sexually explicit, obscene, or pornographic content

Post, share, request, produce, solicit, or facilitate access to any child sexual abuse or exploitation (CSAE) material, or any content that sexualizes, endangers, or exploits a minor, including child sexual abuse material (CSAM), grooming, enticement, sextortion, or the trafficking of a minor

Post violent or graphic content

• Share content that promotes or glorifies self-harm or suicide
• Distribute malware, viruses, or malicious code
• Share false information deliberately designed to mislead or deceive
• Violate anyone's intellectual property rights
• Share private information about others without consent (doxxing)
• Platform Abuse
• Use automated systems, bots, or scripts to access the Platform
• Attempt to circumvent security measures or access restrictions
• Scrape, harvest, or collect user information
• Send spam, unsolicited advertisements, or bulk messages
• Create business or professional accounts
• Create fake accounts or impersonate others
• Manipulate or game Platform features
• Interfere with or disrupt the Platform's operation
• Illegal Activity
• Engage in or promote illegal activity
• Solicit or facilitate illegal transactions
• Violate any applicable local, state, national, or international law

3.4 Content Moderation

All messages are monitored through third-party content moderation services

Flagged content will be reviewed for compliance with these Terms and Community Guidelines

We reserve the right to remove content or restrict accounts that violate our standards

Repeated violations may result in permanent account termination

3.5 Reporting Violations

You agree to:

• Report users or content that violates these Terms or Community Guidelines
• Provide accurate information in reports
• Not abuse the reporting system to harass users or silence viewpoints you disagree with

3.6 Child Safety and Zero Tolerance for Child Sexual Abuse and Exploitation (CSAE)

The Platform is intended for users aged 16 and older. Chat is text-based only — users may not send photographs, videos, or other images in messages; the only image you may upload is an optional profile photo, which is automatically screened by an image-moderation service. We have zero tolerance for child sexual abuse and exploitation (CSAE) and for any content or conduct that sexualizes, endangers, or exploits a minor. The following standards apply to every user, form part of our publicly available terms, and supplement the prohibited conduct described in Section 3.3.

Prohibited child safety conduct. You may not use the Platform to create, post, store, request, solicit, share, promote, facilitate access to, or otherwise engage in child sexual abuse material (CSAM) or any other form of CSAE. This includes the grooming, enticement, sextortion, sexualization, or trafficking of any person under the age of 18, and any attempt to use the Platform to identify, contact, or arrange contact with a minor for any such purpose. This prohibition applies regardless of whether the minor involved is real, fictional, or computer-generated.

How to report child safety concerns in the app. The Platform provides an in-app mechanism that allows you to submit feedback, concerns, or reports, including the “Report” and “Block” options available within each conversation and on each user profile. If you encounter content or conduct that may violate these child safety standards, you must report it immediately using these in-app tools or by contacting our Child Safety Point of Contact identified in Section 15.4. Reports of suspected CSAE are prioritized for review.

Our enforcement and removal actions. Upon obtaining actual knowledge of CSAM or other CSAE on the Platform, we will take appropriate action in accordance with these Terms and applicable law. Such action may include removing the offending content, preserving relevant records as required or permitted by law, suspending or permanently terminating the responsible account(s), and reporting the matter to law enforcement or other appropriate authorities.

Compliance with child safety laws; NCMEC reporting. We comply with applicable child safety laws and regulations. We maintain a process to report apparent or confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) through its CyberTipline at www.cybertipline.org or, where applicable, to the relevant authority in the user’s jurisdiction, as required by law.

4.1 Your Content

You retain ownership of the content you create, but you grant us specific rights to use it.

4.2 License to Platform

By posting content on the Platform, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to:

• Store, process, and display your content
• Use your content to provide and improve the Platform
• Use your content for artificial intelligence and machine learning purposes, including training AI models (whether operated by us or third parties)
• Share your content with third-party service providers (moderation, hosting, analytics)
• Use your content for research, analysis, and development purposes
• Create derivative works based on your content for Platform improvement

4.3 Content Responsibility

You are solely responsible for:

• All content you post or share
• Ensuring you have the right to post the content
• Any consequences of posting content (legal, financial, or otherwise)
• The accuracy and reliability of information you provide

4.4 Public Nature of Content

You acknowledge and agree that:

• Your demographic information and belief attributes are visible to all Platform users
• Other users can view your profile information when searching or browsing
• While messages are private between conversation participants, they are not confidential from the Platform
• The Platform maintains complete records of all messages and content

4.5 Storage of Data

CRITICAL: You acknowledge and expressly agree that:

• Messages, content, and data you create are stored while your account is active
• Deleting content from your view does not remove it from Platform storage
• When you delete your account, your data is removed as described in our Privacy Policy, subject to limited legal, safety, backup, and abuse-prevention exceptions
• Your data may be used for AI training, legal compliance, and other purposes indefinitely
• Account-active retention is necessary for platform operation, safety, and legal compliance

See our Privacy Policy for complete details on data retention.

5.1 Platform Ownership

The Platform and all its components (including but not limited to software, design, text, graphics, logos, features, and functionality) are owned by BetterIntentions, LLC, a Delaware limited liability company and protected by copyright, trademark, patent, and other intellectual property laws.

5.2 Limited License to Use Platform

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes, subject to these Terms.

5.3 Restrictions

You may not:

• Copy, modify, distribute, sell, or lease any part of the Platform
• Reverse engineer, decompile, or disassemble the Platform
• Remove or alter any proprietary notices
• Use the Platform to build a competing service
• Frame or mirror any part of the Platform

5.4 Trademarks

Betterintentions.com, our logo, and any other product or service names displayed on the Platform are trademarks of BetterIntentions, LLC, a Delaware limited liability company. You may not use these marks without our prior written permission.

5.5 User Feedback

If you provide suggestions, ideas, or feedback about the Platform, we may use them without any obligation to compensate you.

6.1 Termination by You

You may close your account at any time by deleting your account from Settings → Delete Account.

Important: Closing your account will:

• Remove your profile from public view
• Prevent you from accessing the Platform
• Prevent other users from finding or contacting you

However, it will NOT:

• Prevent retention of records we are legally or operationally required to keep
• Remove messages from other participants' views
• Affect our rights to use your content as described in these Terms

6.2 Termination or Suspension by Us

We reserve the right to suspend or terminate your account, with or without notice, if you:

• Violate these Terms, Privacy Policy, or Community Guidelines
• Engage in conduct that harms the Platform or other users
• Create risk or legal liability for us
• Provide false or misleading information
• Use the Platform in a way that conflicts with applicable law

6.3 Effect of Termination

Upon termination:

• Your right to use the Platform immediately ceases
• You remain bound by sections of these Terms that survive termination (see Section 15.11)
• We retain the rights to your content and data described in these Terms
• You remain liable for any violations that occurred before termination

6.4 No Refunds

If we terminate or suspend your account for violations, you are not entitled to any refund or compensation. (This applies to future paid features if implemented.)

7.1 Privacy Policy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference and which is subject to amendment from time to time. Please review it carefully.

7.2 Data Collection and Use

By using the Platform, you consent to:

• Collection of your personal information, demographic data, and belief attributes
• Public display of your demographic information and belief attributes to other users
• Storage of messages and content while your account is active, with deletion on account deletion as described in our Privacy Policy
• Use of your data for AI training and machine learning purposes
• Sharing of your data with third-party service providers and AI platforms
• Processing of your data as described in the Privacy Policy

7.3 Communications from Us

You consent to receive:

• Service-related emails (account verification, password resets, security alerts)
• Updates about changes to Terms, Privacy Policy, or Community Guidelines
• Push notifications (which you may disable in settings)
• Platform announcements and updates

You may opt out of promotional communications but cannot opt out of service-related messages.

8.1 Third-Party Services

The Platform uses third-party services including:

• Amazon Comprehend (text content moderation) and Amazon Rekognition (automated screening of profile photos)
• Cloud hosting and infrastructure (AWS)
• Amazon Simple Email Service (SES v2) for email; SMS verification is not currently used
• Amazon SNS for mobile push notifications (you can disable them in settings)
• Amazon CloudWatch (internal analytics and performance monitoring)

8.2 No Endorsement

We do not endorse, control, or assume responsibility for:

• Third-party services or their privacy practices
• External websites or services linked from the Platform (including future advertising links)
• User-generated content or viewpoints expressed by users

8.3 Third-Party Terms

Your use of third-party services may be subject to additional terms and conditions imposed by those third parties.

9.1 No Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Platform will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or quality of any content or information

9.2 No Responsibility for User Content

We do not:

• Endorse any user content or viewpoints
• Verify the accuracy of user-provided information
• Guarantee the identity or authenticity of users
• Take responsibility for user interactions or outcomes

9.3 Content Moderation Disclaimer

While we use third-party content moderation services and provide reporting tools:

• We cannot guarantee all inappropriate content will be detected or removed
• Moderation decisions may not be perfect or instantaneous
• You may encounter content you find offensive despite our best efforts
• We are not liable for user content that violates these Terms

9.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Loss of profits, revenue, data, or goodwill
• Service interruptions or errors
• Loss of content or information
• Harm resulting from user interactions
• Third-party actions or content
• Unauthorized access to your account
• AI or algorithmic errors

Our total liability to you for all claims arising from or relating to the Platform shall not exceed:

• $100 (One Hundred US Dollars), OR
• The amount you paid us in the 12 months before the claim (if paid features are implemented)

Whichever is greater.

9.5 User Interactions

You are solely responsible for your interactions with other users. We are not responsible for:

• Disputes between users
• Offline meetings or interactions
• Harm resulting from user conversations or relationships
• Misrepresentations by other users

Exercise caution and good judgment in all interactions.

9.6 Basis of the Bargain

You acknowledge that these disclaimers and limitations are fundamental elements of the agreement between you and us, and that we would not provide the Platform without them.

10.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless BetterIntentions, LLC, a Delaware limited liability company, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

• Your use or misuse of the Platform
• Your violation of these Terms, Privacy Policy, or Community Guidelines
• Your violation of any law or regulation
• Your violation of any rights of another person or entity
• Your content or any content posted through your account
• Your interactions with other users
• Any false or misleading information you provided

10.2 Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11.1 Governing Law

These Terms are governed by the laws of the State of Florida, and the United States, without regard to conflict of law principles.

11.2 Informal Resolution

Before filing any formal claim, you agree to contact us at privacy@betterintentions.com and attempt to resolve the dispute informally for at least sixty (60) days.

11.3 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY – IT AFFECTS YOUR LEGAL RIGHTS

Except as specified below, you agree that all disputes arising from or relating to these Terms or the Platform will be resolved through binding individual arbitration rather than in court.

Arbitration Rules

• Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules
• Arbitration will take place in Naples, Florida, or another mutually agreed location
• The arbitrator's decision will be final and binding
• Judgment on the award may be entered in any court of competent jurisdiction
• Exceptions to Arbitration

The following may be brought in court:

• Small claims court actions (if requirements are met)
• Injunctive or equitable relief for intellectual property infringement
• Claims related to the enforceability of this arbitration provision

11.4 Class Action Waiver

YOU AGREE TO BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Neither you nor we consent to class arbitration or any claims brought on behalf of others.

11.5 Jury Trial Waiver

You waive your right to a jury trial for any disputes arising from or relating to these Terms or the Platform.

11.6 Time Limitation

Any claim must be filed within one (1) year after the claim arises, or it will be permanently barred.

12.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes may be made to:

• Reflect changes in law or regulatory requirements
• Address new features or services
• Improve clarity or address user feedback
• Protect the Platform or users

12.2 Notice of Changes

We will notify you of material changes by:

• Posting the updated Terms on the Platform
• Updating the "Last Updated" date
• Sending email notification for significant changes
• Displaying a prominent notice on the Platform

12.3 Acceptance of Changes

Your continued use of the Platform after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Platform and close your account.

12.4 Dispute Resolution for Changes

For any material changes to the dispute resolution or arbitration provisions, you have 30 days from notice to reject the changes by sending written notice to privacy@betterintentions.com. Rejecting changes means the previous version applies to you, but you may lose access to new features.

13.1 Entire Agreement

These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and us regarding the Platform and supersede all prior agreements.

13.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.

13.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent, which we may withhold at our sole and absolute discretion. We may assign these Terms or any rights under them without restriction.

13.5 Force Majeure

We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

13.6 Headings

Section headings are for convenience only and do not affect interpretation of these Terms.

13.7 No Agency

No agency, partnership, joint venture, or employment relationship is created between you and us as a result of these Terms or your use of the Platform.

13.8 Electronic Communications

You consent to receive communications from us electronically, and you agree that electronic communications satisfy any legal requirement that communications be in writing.

13.9 Export Control

You may not use or export the Platform in violation of U.S. export laws and regulations.

13.10 U.S. Government Rights

If you are a U.S. government entity, the Platform constitutes "commercial computer software" and "commercial computer software documentation" as defined in FAR 12.212 and DFARS 227.7202.

13.11 Survival

The following sections survive termination of these Terms: User Content and Data (Section 4), Intellectual Property Rights (Section 5), Disclaimers and Limitations of Liability (Section 9), Indemnification (Section 10), Dispute Resolution (Section 11), and General Provisions (Section 13).

14.1 Monetization

We reserve the right to introduce advertising in the future. We will:

• Update these Terms before implementing advertising
• Notify users of the change
• Use demographic, belief, and/or content data for targeted advertising as described in the Privacy Policy

14.2 New Features

We may add, modify, or remove features at any time. New features may be subject to additional terms.

14.3 Geographic Expansion

While currently limited to U.S. users, we may expand to other countries in the future and will update these Terms accordingly.

15.1 General Inquiries

For questions about these Terms:

Email: privacy@betterintentions.com Mailing Address: BetterIntentions, LLC 2388 Immokalee Rd., #277 Naples, FL 34110

15.2 Legal Notices

All legal notices must be sent to the address above via certified mail.

15.3 DMCA Copyright Agent

For copyright infringement claims under the Digital Millennium Copyright Act:

DMCA Agent: Matthew L. Grabinski Email: matt@betterintentions.com Address: BetterIntentions, LLC 2388 Immokalee Rd., #277 Naples, FL 34110

15.4 Child Safety Point of Contact

We have designated a Child Safety Point of Contact to receive notifications, including from Google Play, regarding potential child sexual abuse and exploitation (CSAE) content found in our app or on the Platform. This representative is positioned to speak to our enforcement and review procedures and to take action where required:

Child Safety Point of Contact: Matthew L. Grabinski Email: matt@betterintentions.com Address: BetterIntentions, LLC 2388 Immokalee Rd., #277 Naples, FL 34110

BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT:

• You have read and understood these Terms of Service
• You have read and understood the Privacy Policy and Community Guidelines
• You agree to be bound by these Terms
• You are at least 16 years of age
• You understand that content is stored while your account is active and is removed on account deletion subject to the exceptions described in our Privacy Policy
• You consent to your data being used for AI training
• You agree to communicate respectfully with all users
• You understand the Platform's mission to facilitate cross-belief dialogue
• You agree to arbitration and waive your right to jury trial and class actions
• You acknowledge that demographic and belief information is publicly visible